PLAN YOUR TRIP

Trexpert places great emphasis on the safety and security of all our trekkers, particularly women. We have a team of experienced guides who are trained in wilderness first aid, search and rescue, and emergency response. Additionally, our guides receive training on how to prevent and address any potential safety concerns that may arise during a trek. We also take careful consideration in selecting and vetting our accommodations and transport providers to ensure they meet our high safety standards. Our itineraries and routes are thoughtfully planned to avoid areas where there may be potential safety concerns, and our guides are well-versed in the local customs and cultural norms to keep trekkers safe and respected. We understand that women may have specific concerns related to safety and privacy, which is why we make sure to have female guides available to lead trips upon request. Rest assured that we do everything within our power to provide a safe and secure environment for all our trekkers, regardless of gender.

At Trexpert, we strive for gender equality and believe that women can be excellent leaders in the trekking industry. We have a team of both male and female trek leaders, and we do not discriminate based on gender. However, we understand that some trekkers may have a personal preference for a female trek leader, and we are happy to accommodate such requests if possible. That being said, we cannot guarantee the availability of a female trek leader for a specific trek batch. Trek leaders are assigned based on various factors, including their availability, experience, and skills required for the specific trek. We also prioritize the safety and well-being of our trekkers, which means that we may need to modify our trek leader arrangements based on the situation. If you have a preference for a female trek leader, we kindly request that you inform us during the booking process. We will do our best to provide you with a female trek leader, depending on availability. However, please understand that we may not be able to fulfill your request due to circumstances beyond our control. Rest assured, we will provide you with an experienced and knowledgeable trek leader who can guide you safely and efficiently throughout your trek.

Yes, absolutely! At Trexpert, we want to ensure that all individuals have the opportunity to experience the beauty and adventure of trekking, regardless of their menstrual cycle. We understand that menstruation can cause discomfort and inconvenience, but with some preparation and mindful practices, trekking can still be an enjoyable experience. We recommend bringing extra supplies, such as menstrual products and wipes, and packing them in a waterproof bag to ensure they stay dry. Additionally, wearing comfortable and breathable clothing can help reduce discomfort, and taking breaks when needed can allow for rest and relaxation. It is also important to consider the environmental impact of menstruation while trekking and to practice Leave No Trace principles, such as burying used products in a cathole at least 200 feet away from water sources and trails. Our experienced guides are also trained to support individuals trekking on their menstrual cycle and can provide additional tips and support. We believe that everyone should have the opportunity to explore and enjoy nature, no matter their menstruation status.

Nearly 30% of our groups have women trekkers and the percentage is increasing year on year. We also have women as Trek Leaders. In the rare case that you are the only woman in the group, we let you know about it and give you the option to either continue in the same group or shift you to another group or trek.

Male and female trekkers stay in separate tents and rooms. In most of our treks, it will be 2-sharing tents. For treks above 13,000ft, we have 3-sharing tent policy.

No, smoking and drinking are not allowed while on trek with Trexpert. We prioritize the safety and health of our clients throughout their journey with us. Trekking requires physical exertion and high altitude conditions, and smoking and drinking can significantly increase the risks of altitude sickness, dehydration, and accidents. We strongly encourage our clients to maintain a healthy lifestyle during the trek and abstain from smoking and drinking. Our guides and team will provide complete assistance and support to ensure that our clients have a comfortable and enjoyable experience on their trekking adventure.

It is important to be physically and mentally prepared for a trek with Trexpert. If you are not fit for the trek, it could adversely affect your health and the experience of others in the group. To ensure maximum safety and enjoyment, Trexpert requires all trekkers to undergo a fitness assessment before the trek. If you are not fit for the trek, Trexpert will recommend alternative treks that better suit your fitness level. Alternatively, if you wish to proceed with the trek, Trexpert may provide training tips to help you prepare physically and mentally. It is essential to be honest about your fitness level with Trexpert before booking the trek to ensure a successful and safe experience for everyone involved.

At Trexpert, we strongly believe that children must trek. Being young and observant is the best time to expose children to the outdoors. They absorb lessons of resilience, confidence, and leadership and learn to protect the environment. These deep values take a very long time to imbibe in a person, but they can happen over just a few days on a trek. We Recommends 5 treks that are suited for kids between 8-10 yrs old. 5 Best and Safest Himalayan Treks for Children 1. Dayara Bugyal Duration – 6 days | Pick up point – Dehradun | Recommended age: 7-10 years 2. Deoriatal – Chandrashila Duration – 5 days | Pick up point – Haridwar | Recommended age: 7-10 years 3. Kedarkantha Duration – 6 days | Pick up point - Dehradun | Recommended age: 8-12 years 4. Kuari Pass Duration – 6 days | Pick up point - Rishikesh | Recommended age: 12-14 years 5. Ali Bedni Bugyal Trek Duration – 6 days | Pick up point - Rishikesh | Recommended age: 11 -15 years

Yes. Trexpert Family treks are designed keeping in mind the children as young as 8 years. However, it is very important for your child to prepare for the trek physically and mentally. Get in touch with our Experiential Learning team to know how you can prepare your child for the trek. Drop an email to trexpertofficial@gmail.com, and we will get back to you within 12 hours.

High altitude treks can be physically demanding and require a certain level of fitness and preparedness. When it comes to trekking with children, it's important to take extra precautions to ensure their safety and comfort. At Trexpert, we prioritize safety and make every effort to make the journey enjoyable for the whole family. Here are some tips on how to prepare your child for a high altitude trek: 1. Build up their endurance - Encourage your child to increase their physical activity at least a few months before the trek. They can start by engaging in activities such as swimming, cycling, or running to help build their endurance. 2. Practice hiking - Go for day hikes in your local area or nearby hills to help your child acclimatize to rugged terrains and inclines. 3. Pack smart - Make sure your child has the right gear for the trek, such as sturdy hiking boots, warm clothes, sunscreen, a hat, and a backpack that fits them well. We provide a comprehensive list of items that your child will need to bring on the trek. 4. Stay hydrated - Staying hydrated is crucial at high altitudes. Ensure your child drinks plenty of water and eats regularly to avoid altitude sickness. 5. Take it slow - Our experienced guides will lead the way, but it's important to encourage your child to take their time. Trekking slowly and taking frequent breaks can help prevent fatigue and altitude sickness. At Trexpert, we understand the unique needs of families and have designed our treks to cater to all age groups. We provide experienced guides who ensure that your child is safe and comfortable during the trek. By following these tips and trusting our staff, you can give your child an unforgettable trekking experience with Trexpert.

It is wonderful to get calls from parents wanting to know which trek to take their children on. Parents who are keen trekkers themselves see the value of the outdoors. However, knowing when to take your children on a high-altitude trek is highly essential. 8 to 9 years old is the perfect time to take children on a high-altitude Himalayan trek.

Our Family treks are of easy-moderate difficulty. We rate these treks based on the altitude gained, the distance covered, the elevation gained, and the terrain you walk on, each day. Having said that, preparing well for the trek determines how easy or difficult it gets. On an average, you and your child will have to walk for 5-6 hours each day of the trek.

Schools are becoming increasingly aware of the benefits of nature as a classroom. Learning in the outdoors greatly increases the understanding of concepts as well as retention of learning. Students sense of observation is sharpened and their curiosity is aroused. Trekking and camping in the wilderness – and cooperating to work together in teams brings out and polishes the qualities and virtues latent in children. These create the right setting for the facilitator to direct their attention to the learning objectives in mind. Some schools send their students on these treks as part of their educational field trips. For some schools it is a co-scholastic program that enhances students’ life skills and impacts their attitudes towards the environment. It is an ideal CAS program for IB Schools. It also fulfills the criteria of the gold level of the IAYP program.

Though we decide along with the school on this, an ideal age would be 11 to 17. Again we have taken younger students as well – but this is done only after consultation with the school and taking all issues into consideration.

The best time for these programs is either in May and June or in the autumn from September to November. The snowy winter in December and January is also possible (and the settings are fantastic) but students need to be mentally and physically prepared for a higher level of hardship.

Our vision is for more students to reap the benefits of our programs. Our costs reflect that. Main cost heads involve trek fee, transportation to the base of the trek and back and the trek fee payable to the Forest Department. The final cost is decided after the components of the trek are finalized with the school.

There is a vast difference between our family treks and our regular treks. Firstly, family treks are taken up by children up to 14 years, accompanied by their parents. But on our regular treks, trekkers of all age groups come on the trek. Secondly, family treks involve activities that are specifically designed for children and parents so that they bond well with each other. You will not get to see this exclusivity on our regular treks. Families can meet other like-minded families. This builds friendships between each other, and children mingle with other children to have an experience of a lifetime.

We have trekking shoes, backpacks, jackets, gloves, trekking poles and more available for rent for all Indiahikes trekkers. You can order these only AFTER you have confirmed a trek with us. If you have registered for a trek with us, here's the process to follow: Head over to this page to choose the gear you want. Add everything you need to your cart. (Make sure you choose the correct sizes) Make an online payment. Save the receipt on your phone. The gear will be handed over to you at the base camp. You will have to return it to the base camp after your trek. We strongly recommend you to rent rather than buy the gears for your trek. It is more environmentally friendly and pocket friendly. The more you save, the more you trek!

At the moment, you can rent gear with us ONLY if you trek with Trexpert. One of our goals is to make rentals available for all the trekkers, not only to Trexpert trekkers. But right now, you can rent only if you trek with us.

As of now, we have four treks that lend themselves very well to the program. They are Sandakphu, Kedarkantha, Brahmatal and Hampta Circular treks. All four of them go up to an altitude of about 12,500 feet, cresting in a summit. The treks are spectacular as well as safe for young professionals and students who haven't trekked in the high altitude.

If you wish to have this program at your college get in touch with us by emailing trexpertofficial@gmail.com. We can then schedule an appointment to meet in person or online and discuss the details. The college can offer it to all students across courses, or consider it as a program for a particular course. Some enter into an MoU with us and include elements into the design that are most suited to their needs. If you are a student who wishes to have this program at your college, then do the initial groundwork and put us in touch with the concerned person so that we can initiate conversation and take it forward.

On the trek there is no electricity and the mobile network is hardly available. The last point for charging your mobiles and cameras is usually at the base camp.

You will stay in expedition dome tents. Three participants share one tent. Girls and boys stay separately.

The fee is Rs 11,500 charged on a per-participant basis. This includes all expenses, per participant, from basecamp to basecamp. All other services, such as transport and stay before and after the program, will be charged as actuals. Inclusions Accommodation during the trek (camping – 3 per tent) All meals – vegetarian Trekking permits and forest camping charges Trekking equipment (tents, sleeping bags, ice axes, ropes, etc.) Safety equipment (first aid, medical kit, oxygen cylinders, stretchers, etc.) Services of an expert trek leader (qualified in basic/advanced mountaineering courses) Services of a support team (volunteers, guides, cooks, helpers, porters/mules) Expert facilitation team from Indiahikes Exclusions Food during transit to and from the base camp

The Collaborative Leadership Program can very well be integrated into the curriculum to complement theoretical learning, especially around the concept of leadership. The best integration happens in subjects that include leadership, teamwork, communication, critical thinking, and problem-solving. Furthermore, sustainability and subjects requiring a deeper awareness of self can greatly benefit from this experiential learning component. The IIMs offer it as an optional credit program. IFIM offers it as part of the Social Immersion Program. Some Institutions offer it as an orientation program for all new students entering the Institute

At Trexpert, we have a robust system to prepare all participants before the Collaborative Leadership Program begins. We guide you step by step starting a month and a half before your trek. We get you ready in terms of fitness as well as gear. Pre Trek Approximate Preparation Guide Fitness: By the time participants leave for the trek they must be able to jog 5 km in 42 minutes. Those with a BMI of 30 and above need to get it below 30 before the trek starts. Blood pressure readings need to be in the normal range as well. Trek Gear: Participants will have to get all the gear they require well in advance. They can opt for renting gears to avoid spending too much on their first trek experience. However, renting gears must be done 30 days in advance as stocks don’t last.

Yes. We regularly announce Collaborative Leadership Programs on our website. If you would like to be contacted regarding this please fill in the inquiry form or send us an email and we will inform you about the same as well. We usually run an Open HMC when we have 20-30 participants interested in doing it. So do drop us a line and we will loop you in!

Our registration process is entirely an online process. You'll be able to complete it in a few simple steps: Click to the treks page and choose a trek. Click on View Dates/Register and select a date of your choice. Then click on register. Go through the eligibility criteria and terms and conditions (don’t ignore this step) Create an account for yourself if you don’t already have one. Fill out the form that appears with all the details Make the payment online.

If the group you are looking for is full, it is best to opt for an alternative date or look for another trek starting on the same date. From our upcoming treks page, you can book the trek that suits your preference.

The Trexpert team will be there to guide you once you register for a trek. We will create a Whatsapp group where other trekkers from your group will join in as well, so that you can get to know each other better. Head of Experience Coordination at Trexpert, will give you a clear picture of what happens after you register for a trek.

Once you start the registration process, we will block your booking for 24 hours. You will have to complete the booking within 24 hours. The booking automatically becomes inactive if you do not complete it in 24 hours.

It's great that you wish to trek with your loved ones :) Before completing the payment, You can add participants once you register for the trek. To do this, head over to your dashboard, reach the "Add Participants" step and add details of your friends/family. Suppose you have completed the payment for the trek. In that case, your friend/family member will have to register separately using their email ID and follow our usual registration process.

Each trek is unique and may include different things in the trek fee. You can find out exactly what's included in the "What's Included" section on the relevant trek page. Generally speaking, your trek fee includes all costs while on the trek, including: Accommodation (e.g. tents and/or lodges) All meals (simple, nutritious and vegetarian) Expert trek leaders and support team Trekking and safety equipment All permits and camping charges Your fee usually does not include expenses incurred while getting to and from the base camp or your equipment, such as your backpack, shoes or clothing.

The transportation to and from the basecamp is not included in the trek fee (excluding a few treks). But we will organize your transport from the pickup location to the basecamp. Trekkers will travel together and share the cost.

Trexpert is not registered with Indian Mountaineering Foundation for you to avail Special Casual Leave. However, you, as an individual can register with IMF, register for a trek and avail special casual leave. Please enquire with IMF for the same.

Your fee usually does not include: Expenses incurred while getting to and from the base camp like food, transport and accomodation. Your equipment, such as your backpack, shoes or clothing.

If you are a team of ten members and above, we will waive off of the fee of one person. If you have such a large group, please write to us before registering.

If your transaction has failed, please contact us by mailing us at trexpertofficial@gmail.com. We will review the transaction and guide you through the next steps in the next 24 hours.

We're sorry about the inconvenience. Sometimes, the payment gateway fails with international transaction if your credit doesn't have certain facilities. Please write totrexpertofficial@gmail.com with your issue and we will help sort it out with a special payment link for you.

In such a case, drop an email to trexpertofficial@gmail.com. We will check if we have received the payment. If we have received payment, we will confirm your slot immediately. If we have not received the payment, we suggest you wait for 4-5 days in such a scenario. Usually, it will get refunded to your account. If that doesn't happen (rarely), get in touch with us by writing to trexpertofficial@gmail.com. We'll see how we can help you.

We accept online payments of all kinds. We have an excellent online portal where you can make a payment using debit cards, credit cards, net banking, UPI, Wallets and even international cards and Amex cards. We do NOT accept cash or cheque payments.

We do not have the option of paying for the trek via EMI. You need to make the full payment - either using a Debit card, Credit card, Net Banking or UPI.

We do not accept partial payments. You will have to pay the entire trek fee to confirm your slot.

It's terrific that you're planning to start trekking in the Himalayas. You'd be happy to know that around 70% of our trekkers are beginners. You must choose your trek wisely -- something that is not too difficult yet will allow you to experience the grand settings of the Himalayas. From over a decade of experience, these are the treks we find best suited for beginners: Dayara Bugyal Deoriatal-Chandrashila Brahmatal Kedarkantha Kuari Pass 15 Best Himalayan Treks For Beginners in 2024 Best Treks For Beginners Duration Difficulty Highest altitude 1. Dayara Bugyal 6 days Easy-Moderate | Level 1 11,950 ft 2. Deoriatal-Chandrashila 6 days Easy-Moderate | Level 2 12,083 ft 3. Kuari Pass 6 days Easy-Moderate | Level 3 12,598 ft 4. Brahmatal 6 days Easy-Moderate | Level 2 12,250 ft 5. Kedarkantha 6 days Easy-Moderate | Level 2 12,500 ft 6. Ali Bedni Bugyal 6 days Moderate | Level 2 12,550 ft 7. Phulara Ridge 6 days Moderate | Level 3 12,345 ft 8. Valley of Flowers 6 days Moderate | Level 2 14,107 ft 9. Har Ki Dun-Ruinsara Tal 8 days Moderate | Level 3 11,850 ft 10. Bhrigu Lake 4 days Moderate | Level 2 14,009 ft 11. Beas Kund 4 days Moderate | Level 1 12,772 ft 12. Hampta Pass 6 days Moderate | Level 3 14,065 ft 13. Tarsar Marsar 7 days Moderate | Level 3 13,165 ft 14. Nafran Valley 7 days Moderate - Difficult | Level 1 13,789 ft 15. Sandakphu 7 days Moderate | Level 3 11,930 ft

As long as you are fit and prepared for a trek, you can choose slightly difficult treks as well. However, there are some treks that require previous high altitude trek experience.

December until February are the best months to experience winter snow 8 Of The Best Treks in Winter (December, January and February) Dayara Bugyal Brahmatal Trek Deoriatal – Chandrashila Trek Kedarkantha Sandakphu – Phalut Kuari Pass Chhattisgarh Jungle Trek Manali Kaisdhar Hike

Although the upper age limit is mentioned as 58 years, it is not a strict upper age limit that we exercise. We have mentioned it on the website so that anyone above 58 can get in touch with us for better guidance. You are going on a high altitude trek after all, which requires certain fitness and medical health. Having said that, we have had several 60+ and 70+ year olds trek with us and complete their treks comfortably and safely. All you need is a good level of preparation and fitness to do these treks. If you have doubts / questions, do call us and we will guide you with trek suggestions. In addition, we have recently introduced Special treks exclusively for seniors.

Many people are intimidated by the idea of a Himalayan trek. There are indeed significantly real risks and challenges. However, almost everyone can participate in a Himalayan trek as long as they are physically fit and mentally prepared for their treks. Around 75% of our trekkers are beginners, and they trek comfortably. What will help you is that after you register for your trek, the Indiahikes Pre-Trek Experience Team will guide you on how to prepare for your trek. They will give you a fitness routine to follow and guidance on what to bring for the trek. They will also put you in touch with the rest of your trekking team so that you know your trek mates well in advance.

Your level of fitness can make or break your trek. Four things happen when you are not fit: You do not enjoy the trek You struggle to be a part of the team You miss out on a profoundly transformative experience that trekking can offer. You may also be sent down if you are highly unfit for your trek. This is why it’s essential to be fit for a trek. The good part is it’s not difficult. All you need to do is start following a fitness routine 45-60 days before the trek begins. Watch this video where Trek Leaders at Indiahikes, who have led hundreds of high-altitude treks in India, share real-life experiences of trekkers who were not fit.

Yes, you can. It also depends on the severity of your attacks.

It is not necessary to have a dedicated fitness routine before booking a trek with Trexpert. However, it is important to have a basic level of fitness in order to enjoy your trekking experience to the fullest. Our treks can vary in difficulty level and terrain, and some may require a higher level of fitness than others. We recommend starting with shorter and less challenging treks to gradually build up your fitness level. It is also important to consult with your doctor before embarking on any physical activity, especially if you have any pre-existing medical conditions. At Trexpert, we believe that trekking is a great way to improve your fitness, as it combines cardio exercise with the benefits of being outdoors and enjoying nature. Our experienced guides will also provide support and advice to ensure you have a safe and enjoyable trekking experience.

At Trexpert, we believe that every person, regardless of their BMI, can go on a trek, as long as they are physically and mentally prepared for it and have been cleared by their doctor to do so. We have different levels of treks, from easy to difficult, and we can recommend a trek based on your fitness level and experience. Before booking with us, we recommend consulting with your healthcare provider to ensure that trekking is safe for you. During the trek, our experienced guides will also assess your fitness level and will make recommendations on the suitability of the trek for you. We prioritize the safety of our clients and will not push anyone beyond their limits. By collaborating with your doctor and our guides, we can help you find a trek that is both safe and enjoyable for you.

At Trexpert, your safety and wellbeing are our top priority. We understand that having a heart condition can make some physical activities challenging, but that doesn't necessarily mean you can't go trekking. However, before embarking on any trekking trip, we require all our clients to fill out a health form that includes questions about any medical conditions. This is to ensure that we can make necessary accommodations and adjustments to your trekking experience. We also highly recommend consulting with your physician before signing up for a trekking trip, especially if you have a heart condition. Our professional trekking guides are trained to handle emergency situations, and we carry a first aid kit with basic medical supplies on all our treks. However, we cannot provide medical assistance beyond basic first aid, so it's essential to come prepared with any necessary medications and medical equipment. During the trek, we encourage our clients to take it slow and listen to their bodies, taking breaks and hydrating frequently. Overall, if you have a heart condition, as long as you consult with your physician and communicate with us beforehand, we can work together to create a safe and enjoyable trekking experience for you.

At Trexpert, safety is our top priority. We employ expert guides who are highly trained in first aid and mountain rescue. Before each trek, our guides assess the group's abilities and customize the route accordingly. We provide all necessary safety equipment, including helmets, ropes, and carabiners. Our guides regularly update their knowledge of local conditions and potential hazards, and our treks are designed with these observations in mind. In the rare event of an emergency, our guides are equipped to handle any situation and have access to a 24-hour emergency response team. Overall, we are committed to providing a safe and enjoyable trekking experience for all of our clients.

No news is good news from the mountains. We take your emergency contact number at the time of registration. If there is any emergency, we will call the emergency number. It would be best to inform your family that you will not be in the network area until you return to the base.

Yes, you can! If you are above the age of 58 years, you’ll need to submit a Treadmill Test (not older than 12 months) within a week of completing your trek registration. Apart from this, you should also be able to jog 5 km in 45 minutes.

Safety is our top priority at Trexpert, and we take great care to ensure our customers are fully equipped with high-quality safety gear before embarking on our treks. Our safety equipment includes harnesses, helmets, crampons, ice axes, and ropes, among other essential items. We also provide our clients with first aid kits, emergency blankets, and satellite phones in case of any unforeseen circumstances. Our experienced guides are highly trained in safety protocols and are equipped to handle any emergency situations that may arise. Additionally, we continuously monitor weather conditions and adjust our treks accordingly to ensure the safety of our clients at all times. At Trexpert, our commitment to safety is unwavering, and we strive to provide a safe and unforgettable trekking experience for our clients.

At Trexpert, we prioritize the safety and comfort of all our trekkers. While trekking is generally a safe activity, as a solo woman trekker, it is essential to take extra precautions. Our team of experienced and trained guides knows the trails and surroundings well and will accompany you throughout the trek, ensuring that you are safe and protected at all times. Our guides are knowledgeable about the local culture and will be able to provide you with valuable insights into the area you are trekking in. Additionally, our trekking routes are designed to offer you the best possible experience while minimizing risks. We recommend that you follow the advice of your guide and take care when trekking in remote areas. We also advise that you inform your family or friends of your trekking itinerary to ensure that they are aware of your whereabouts. At Trexpert, we want all our trekkers to be safe, comfortable, and enjoy their trekking experience to the fullest.

Trexpert understands that unexpected situations may arise causing you to cancel your trekking plans. In case of cancellation, the following policies apply: - If the cancellation is made 30 days or more prior to the start of the trekking tour, a full refund will be provided. - If the cancellation is made between 15 - 29 days prior to the start of the trekking tour, 50% of the total cost will be refunded. - If the cancellation is made less than 15 days or during the trekking tour itself due to personal reasons, no refund will be provided. - In case of cancellation due to natural disasters or any unforeseen circumstances beyond our control, Trexpert will provide an alternate date or issue a full refund, as per your preference. Please note that the cancellation policy may vary depending on the type of trekking tour booked and the specific agreement between Trexpert and the customer. We recommend reviewing the terms and conditions before booking a trekking tour with us to ensure a better understanding of our policies.

At Trexpert, we strive to run all our treks as scheduled. However, in rare circumstances, such as natural calamities, adverse weather conditions, or security issues, we may have to cancel a trek for the safety of our clients and staff. In such cases, we offer multiple options to our customers. Firstly, we provide a full refund of the trek cost, or you can choose to transfer your booking to another trek on a different date or destination with us. Additionally, we can also help you plan alternative activities in the canceled trek's region or arrange an adventure in another part of the country. We understand that canceling a trek can be frustrating and disappointing, and we try to make the process as smooth as possible for our clients. Our team is always available to support you throughout the cancellation and rebooking process and ensure that you have an incredible adventure with us.

We understand that circumstances may change, and you may need to cancel your trek with us. We recommend that you notify us at least 30 days before the start date of your trek to avoid any cancellation fees. This will give us enough time to make arrangements and update our team. If you cancel within 30 days of the trek's start date, we'll impose a cancellation fee of 50% of the total trekking cost. If you cancel within 15 days of the trekking start date, we'll impose a cancellation fee of 75% of the total trekking cost. We advise you to carefully read our cancellation policy before booking your trek with us to ensure that you understand what happens in case of cancellation. At Trexpert, we strive to make your trekking experience as comfortable and enjoyable as possible, so don't hesitate to contact our friendly customer service team for more information or any further questions you might have.

You can log in to your dashboard and cancel the trek directly from there. If you used a voucher to make the booking, send an email to your experience coordinator requesting a cancellation. They will get back to you and help you out.

If you do not show up for the trek, you cannot avail the 'Trek again' policy.

After you have cancelled your trek, if you have opted for a refund, the refund amount will land in the same account in which you have made the payment. It will take 7-10 working days. If you have chosen a trek voucher, it will land in your inbox within an hour. You will also be able to see it on your Trek Dashboard.

Frankly, this has seldom happened in the history of Trexpert that we have cancelled a trek because there have been no trekkers. Almost all our trekking groups run full, so it's not a worry. Even if our groups have just 4-5 trekkers, we will run the trek. So you can go ahead and register without worrying about it. In a one off case, where only 1-2 trekkers have registered in a group, we may merge the group with a previous date / next date, in a way that it does not inconvenience your travel.

The transportation to and from the basecamp is not included in the trek fee. But we will organize your transport from the pickup location to & fro the basecamp. Trekkers will travel together and share the cost

We organize the transport from the pickup location to the basecamp and from the basecamp to the drop location. You will have to divide the cost with the fellow trekkers and pay directly to the cab driver, preferably through the QR code provided.

It depends upon the size of the group and availability of vehicles. Generally, we arrange for a Bolero or a Tempo Traveller.

We will only have the pick-up points as mentioned in the Trek Itinerary.

The total travel cost will be equally divided by all the trekkers travelling. You will pay the driver directly.

We do not provide Innova for transportation of trekkers. But we will organize a safe and comfortable transport vehicle.

Yes. As soon as you register for the trek, you will be able to join a WhatsApp group from the dashboard a month before the trek. There, you will find all your fellow trekkers. You can start interacting with fellow trekkers and planning your trek as a team.

In a Bolero, about 5-6 trekkers can be accommodated. In a Tempo Traveller, about 10 trekkers can travel together.

On Trek days, toilet tents will be set up along each campsite. A toilet tent will have a deep pit, where one can answer nature’s call. There will be a mound of soil and a shovel to cover it up. These are dry toilets, where you’ll have to use toilet paper. There will be a room freshener as well. It’s the most hygienic and convenient way to answer nature’s call in the wild.

At high altitudes, your core body temperature can drastically fall if you bathe with cold water. It is also difficult to get hot water. Heating water leaves behind carbon footprints that we do not encourage at Trexpert. This is why you cannot take a bath.

Trexpert takes hygiene very seriously and strives to maintain high levels of cleanliness and sanitation on all their expeditions. While toilet facilities may vary depending on the location, Trexpert provides toilet tents with fresh running water, toilet paper, and hand sanitizers. It's still a good idea to bring wet wipes even though Trexpert's toilet tents are equipped with water for cleaning as they can be an effective alternative in case there is an issue with the water supply. It's also critical to practice good hygiene when trekking. Always wash your hands or use hand sanitizer before and after using the toilet, and avoid touching your face, mouth, or eyes. Additionally, proper disposal of waste is essential. Trexpert provides eco-friendly bags to pack out your toilet paper and other hygiene products properly. By following these guidelines and bringing wet wipes as an extra precaution, you can help ensure a hygienic and comfortable trekking experience with Trexpert.

On easy-moderate treks, 2 trekkers share the tent. On treks climbing beyond 13000 feet, 3 trekkers will share the tent.

Most of our treks have a group size of 21 trekkers on average. This can change, though, depending on the difficulty level of the particular trek. For treks that are in the difficult or moderate-difficult category, there would be between 15-18 trekkers in every group, while treks that are relatively easier can have group sizes of between 21-24 trekkers.

There are no locker facilities in the cloakroom. We do not recommend you to carry your laptop to the basecamp. If you are getting any valuables like laptop, make sure the bags are locked and you inform the slope manager. But please note that you are leaving them in the cloakroom at your own risk.

At the basecamps, your accommodation will be arranged in rooms. The sharing depends upon the number of beds and the trekkers present.

"If you are unfortunate, you'll get mobile network on the trek!". We consider not having any network on the trek as a highly positive thing. Having said that, network on the base camp depends from trek to trek.

There are no charging points at the basecamp or the campsites. We suggest that you bring your devices fully charged. You may also carry power banks as a back-up.

At Trexpert, we aim to give our trekkers a unique community experience. For that, it is essential they get to know and gel along with each other closely. In fact, we have designed our basecamps in ways to get the community closer together and with great success! That is why we don't arrange for a separate room.

There is a cloakroom facility available for most of Trexpert treks. The cloakroom is available at the basecamp. Just make sure you are not keeping any fragile items or valuables in the luggage.

We provide you with healthy, nutritious food thrice a day on your trek. There will be snacks in between too, and sometimes pocket snacks for the trail. You’ll be served mostly North Indian vegetarian food coming to your meals. So your typical meal will include roti (Indian flatbread), sabzi (vegetable), rice and dal (lentils). You’ll also find familiar food like khichdi, rajma chawal, pulao, pancakes and sandwiches. There will be copious amounts of hot chai and soup, of course!

Yes. We do serve Jain, Gluten-free or Vegan foods on our treks. If you want to opt for Jain or vegan or gluten free food, you can mention that to your experience coordinator via call or an email. If you have a personal preference that is practically possible for us to arrange, inform your experience coordinator to confirm.

No. We do not serve non-veg food on the trek. Non-vegetarian food is tough to digest. While doing any physical exercise, your body needs good fats and complex carbohydrates. This requirement is easily fulfilled through simple vegetarian food.

We will provide you with pocket snacks on the trek. You do not have to carry any food on the trek. However, If you really wish to carry some snacks

Usually, there are freshwater sources on the treks. Infact, that is how trekking trails are planned as well. However if you wish to, you can carry a water filter/water purification tablets with you.

Yes. Carry two 1-litre water bottles or a 2-litre hydration bag on a trek. By doing this you won’t generate additional waste by buying water bottles. You also will not be stranded for water while on the trek.

Yes. You need to carry the cutlery on a trek. Carry a lunch box, a mug and a spoon. Your lunch box must be leak proof. Tip: Carry stainless steel cutlery. Avoid plastic cutlery. Stainless steel cutlery is easier to wash in cold water.

You can carry any lunch box as long as it is leak proof. We suggest you carry a stainless steel one as it is easier to wash in cold water. Also the flat ones are more convenient to carry and don't take up more space

We provide hot water at night. If you need hot water at other times of the day, we suggest you carry a thermos flask.